Who We Are

This privacy policy applies to Matt Myles, a licensed real estate agent operating under eXp Realty in the Savannah and Pooler, Georgia area. References to "we," "us," or "our" refer to Matt Myles Real Estate.

We serve buyers, sellers, and homeowners in Chatham County and surrounding communities in coastal Georgia.

Information We Collect

When you interact with our Facebook ads or lead forms, we may collect the following:

• Full name
• Email address
• Phone number
• Home address or property address (if provided)
• General location (city, zip code)
• Information about your real estate needs (buying, selling, timeline)
• Any messages or notes you voluntarily submit

We may also receive limited data from Facebook about how you interacted with our ads (clicks, views, form completions) through Facebook's standard advertising tools.

How We Use Your Information

We use the information you provide solely to serve you as a potential or current real estate client. Specifically:

• To respond to your inquiry about buying or selling a home
• To provide home valuations, market reports, or other requested resources
• To schedule consultations or property showings
• To send relevant real estate information about the Savannah and Pooler market
• To follow up on your inquiry via phone, text, or email

We will never use your information for purposes unrelated to real estate services without your explicit consent.

Facebook Lead Ads

Some of our ads use Facebook's native Lead Ad format. When you submit a lead form on Facebook, your information is transmitted to us through Facebook's platform in accordance with their data policies. By submitting a lead form, you consent to being contacted by Matt Myles Real Estate regarding your real estate inquiry.

Facebook's own data practices are governed by the Meta Privacy Policy, which we encourage you to review.

Facebook Pixel & Website Tracking

Our website uses the Facebook Pixel, a tool provided by Meta Platforms, Inc. The Pixel helps us understand how visitors interact with our website and allows us to show relevant ads to people who have previously visited our site (retargeting).

The Pixel may collect:

• Pages you visit on our website
• Actions you take (e.g., filling out a contact form)
• Your general device and browser information

You can opt out of Facebook's use of your data for ad targeting through your Facebook Ad Preferences.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• With eXp Realty, as your licensed brokerage, as required for real estate transactions
• With service providers who assist us in operating our business (e.g., CRM platforms, email services) under strict confidentiality agreements
• When required by law, court order, or government regulation
• With your explicit consent

Text Message Communications

If you provide your phone number, you may receive text messages from us regarding your real estate inquiry. Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying STOP to any text message.

Data Retention

We retain your information for as long as necessary to provide real estate services or as required by applicable law. If you wish to have your information deleted, please contact us directly and we will honor your request promptly.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us using the information below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information through our ads or website, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically.